Refund policy

Return Policy for SLIK.

We strive to ensure your satisfaction with every purchase from Slik. Our return policy is designed to provide you with peace of mind:

1. Eligibility:
You may return eligible items within [number of days] days of delivery for a refund or store credit.

2. Eligible Items:
- Items must be in their original condition, unused, and with all original packaging and tags intact.

3. Return Process:
- To initiate a return, please contact our customer service team at sales@petropan.net
- Provide your order number and details of the item(s) you wish to return.

4. Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

5. Refunds and Store Credit:
- Refunds will be issued to the original payment method upon receiving the returned item(s).
- If you prefer, we can provide store credit for the value of the returned item(s) to be used towards future purchases.

6. Exchanges:
- We do not offer direct exchanges. If you need a replacement, please return the original item for a refund or store credit and place a new order.

7. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately for assistance.
- We will provide a replacement or issue a refund for damaged or defective items.

10. Cancellations:
- Orders may be cancelled within 7 days of placement before they are shipped.
- Once an order has been shipped, our standard return policy applies.

11. Contact Us:
If you have any questions or concerns about our return policy, please reach out to our customer service team at sales@petropan.net

By shopping with SLIK, you agree to comply with this return policy. We appreciate your understanding and cooperation.